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Bag Wallet Shoes Leather Repair Promotion
FAQ
FAQ
Q3.Collection, Delivery and Safe keeping Period
1.

Do I need to leave my dust bag and authencity card when I send my bag for cleaning service?

 

Kindly keep all your authencity card, dust bag and all other items before sending it to us and make sure nothing is left in the bag. Trista will not be responsible for any missing items. Thank you

   
2.

How do I pack my items for pick up.

 

Our agent will pack it for you upon collection

   
3.

Can you delivery it to my guardhouse or lobby if im not around during your delivery time. 

 

We will not advice for the parcel to be delivered to 3rd party to ensure safe delivery of the items. We can schedule to suit your prefered time and location.

   
4.

How long is your safe keeping period?

 

Trista may keep your items safe for 3 months periods and that time period is based on invoice date. We will try to contact you during these times for delivery. And Trista will not be responsibility of the items past the 3 months safe keeping period.